Amedia Social’s Terms & Conditions

1.- APPLICABLE LEGISLATION

These terms and conditions of sale of the website https://en.amediasocial.com/ regulate buying digital products, and specifically the purchase and sale of followers, Views, likes, autolikes, votes, polls, polls, stories, Views, direct (lives), Views stories views IGTV, comments scripts, watch hours, dislikes, retweets, auto-retweets, sharing, buy plays, among others, on the following platforms/social networks: INSTAGRAM, YOUTUBE, TWITCH, TIK TOK, FACEBOOK, TWITTER, TELEGRAM, ONLYFANS, SOUNDCLOUD, SPOTIFY, PINTEREST, LinkedIn, among others; requested by Clients through said online space.

The owner of the website is Amedia Social. The contact e-mail address is the following: contact@amediasocial.com

In any case, these terms and conditions of sale of the website https://en.amediasocial.com/ shall apply to all sales made in the Iberian Peninsula (mainland of the Kingdom of Spain), the Balearic Islands and the Canary Islands, Ceuta and Melilla.

Therefore, the following regulations and other complementary legislation shall apply, which for illustrative purposes, but not restrictive, is indicated below:

Royal Legislative Decree 1/2007, of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (consumer and user regulations).
Royal Decree of August 22, 1885, publishing the Code of Commerce, with respect to distance selling (sales made outside a commercial establishment).
Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, better known as the Federal Law on Information and Transparency (LSSI or LSSICE) regarding the legal notice https://en.amediasocial.com/.
Law 37/1992, of December 28, 1992, on Value Added Tax with respect to the payment of V.A.T. (with respect to the payment of V.A.T..
DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 May 2019 on certain aspects of contracts for the supply of digital content and services (Text with EEA relevance).

2.- INFORMATION ON PRODUCTS and DIGITAL CONTENTS

The descriptions of the digital content offered on the website https://en.amediasocial.com/, including photographs, graphic or iconographic representations relating to these products are intended to provide the information necessary for the Customer to choose to purchase. In any case we use the concepts https://en.amediasocial.com/ website, online sales as homologable to Amedia Social, owner of the website, as established in our legal advise page.

A digital copy (in Spanish) of these terms and conditions of sale can be obtained by clicking here.

In the event that there is an incident attributable to https://en.amediasocial.com/, in relation to the availability of the product or products ordered by you as a Customer, due to force majeure or other causes, once you have completed the purchase process, Amedia Social will contact you as soon as possible, asking you to let us know if you prefer a price reduction or a refund of the price paid for the product/s ordered, and if appropriate, compensation for damages if applicable.

In case of termination of the contract, refunds will be made within a period not exceeding 14 calendar days from your request, and provided that you are entitled to it in accordance with the provisions of the rules of consumers and users, in the same way, in case of reduction in price will be made within a period not exceeding 14 calendar days.

The website https://en.amediasocial.com/ reserves the right to establish certain campaigns on certain products, such as offers, coupons and discounts. In any case, such campaigns will be subject to additional conditions of sale, which in any case will be available to the Customer, without prejudice to the application of these terms and conditions of sale.

It is important to note that you as the Customer must, prior to purchasing the product, review the description and characteristics of the product and any other conditions contained therein (including, without limitation, compliance with any of the terms and conditions referred to above).

In the event of contradiction/conflict, the product descriptions and additional conditions contained in its sale shall prevail over these Terms and Conditions. Each product is made up of each of the elements that appear in the description and characteristics of the same, being sent by Amedia Social to the Client in their original boxes, without the possibility of division between them.

Amedia Social undertakes to respect at all times Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (regulations on consumers and users), as well as other applicable legislation, and the Customer may at any time contact the owner of the website https://en.amediasocial.com/ for the management of any incidents that occur with such products, through the following email: electrónico:contact@amediasocial.com.

3.- PRICE OF DIGITAL PRODUCTS and CONTENTS

3.1.- Pricing of digital products and content

The purchase process of the digital product(s) through the website https://en.amediasocial.com/ will be as follows:

As a Client you will select the digital product/s you want to acquire, entering the URL of the page or profile on which you want to acquire followers, visits, likes, autolikes, votes, polls, stories, visits, lives, visits stories IGTV views, comments scripts, hours of viewing, dislikes, retweets, autoretweets, share, buy plays, among others, on the following platforms/social networks: INSTAGRAM, YOUTUBE, TWITCH, TIK TOK, FACEBOOK, TWITTER, TELEGRAM, ONLYFANS, SOUNDCLOUD, SPOTIFY, PINTEREST, LINKEDIN, as well as the amount. The cost of the service appears on the side in euros.
Once the above fields are selected, the Customer can add the selected products to the “Shopping Cart” by clicking on “Add to Cart“. Then a side banner will appear in which you can click on two options:
Option 1 “View cart”: you will be redirected to the “Cart” web page where you will be able to 1. Remove the selected product/s by ticking on the cross; 2. Check the quantity of product/s you intend to purchase; 3. Then you will be able to enter the option to add coupon of if it exists, to then continue by clicking on the option 5. Finalize purchase, being redirected to the web page “Invoicing Details“.
Option 2 “Checkout”: you will be redirected to the “Payment Details” web page where you will be asked for 1. the Email Address; 2. a First Name and Last Name; 3. the Country and Region; 4. User and Password creation data.
The following will appear on the side 1. the product/s purchased; 2. the price to be paid along with taxes; 3. the method of payment that you can make by credit/debit card platform (VISA, MAESTRO, MASTERCARD), bitcoin or other cryptocurrencies through COINBASE. Then you must check the options “I have read and agree with the terms and conditions of sale“, as well as you can download the terms and conditions of sale in format, as well as accept the privacy policy of the website, by clicking on the following options: option to subscribe to commercial advertising by clicking on “I have read and consent to the sending of commercial advertising“, as well as the possibility to subscribe to newsletter by clicking on “I have read and agree to the sending of newsletters“.

In all cases, you will be redirected to a payment gateway with the selected bank or the corresponding payment platform.

From this moment on, the owner of the payment gateway will be responsible for the maintenance, adequacy and security of the payment gateway, exonerating the owner of the website from any liability that the use of the same may cause such as service failure, loss of data, among others.

In any case, the Client can contact the owner of the website in order to try to solve the incidents that could be caused by the same to

Finally the Customer will be directed to a web page where Amedia Social will inform you that the purchase has been successfully completed, as well as receive an email with the details of the order requested.

Also on the web page “My Account“, in the section “Orders” you can check the orders placed. Likewise, in the “Addresses” section, you can modify the delivery addresses.

The website https://en.amediasocial.com/ reserves the right to modify its sales prices at any time (including those established in certain sales campaigns), but will respect the sales prices of those products that you as a Customer have already purchased, without claiming any additional cost for them.

The selling price of the products is that which appears at all times on the website. The prices on the website include VAT, VAT or the tax applicable in the country where the contract is concluded.

As a Customer, you are entitled to receive your invoice in paper format. However, you can obtain your invoice in electronic format as long as you tick the checkbox not pre-marked with the title “Receive invoice in electronic format”.

However, we inform you that you have the right to obtain your invoice in paper format by revoking this consent by sending us an e-mail to contact@amediasocial.com.

Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize payment, we will not be liable for any delay or non-delivery and will not be able to enter into any Contract with you.

The website https://en.amediasocial.com/ may check at any time the processes of purchase of products through its website arising from the detection of possible fraudulent transactions and reserves the right to request information, confirmations and / or additional documents to the Customer, even after having made purchase / s of product / s through the said website. Among the documents that may be requested are:

A written confirmation and authorization signed by the Customer responsible for buying the product(s).
Copy of the valid official identification document, with photograph of the same (national identity card, foreigner’s identity number, passport).

The referred information will be treated with the utmost diligence in compliance with the provisions of our privacy policy.

In the event that the Customer does not provide such documentation within 72 hours from the sending of the email requesting the request for information, the order will be canceled automatically, without further notice, not incurring liability on the part of the site https://en.amediasocial.com/, proceeding to the automatic refund of the amount paid by the Customer in respect of such product / s.

By accepting these terms and conditions of sale, the Customer agrees to submit to the procedure for the detection of possible fraudulent transactions, authorizing the website https://en.amediasocial.com/ so that, once the Customer provides the additional information and documents referred to above, these may be used for future transactions made by the same Customer.

3.2.- Delivery of the products/s and/or digital content requested by the customer.

You will receive the product(s) ordered as stipulated in clause 3.4. of this contract. In any case, you as the Customer will start to see the results within a period not exceeding 24-48 hours from the time you place the order, excluding Saturdays, Sundays and holidays.

We also want to inform you that Instagram services usually take about 24 hours to be reflected, although thanks to our fast procedure, it is usually completed in the first hours after payment is made.

Also, please note that the delivery time will depend on the amount contracted, always respecting the deadlines established in clause 3.4. of this contract.

Likewise, Youtube services are activated in 24-48 hours, although the upload is usually slower, especially with subscribers.

In any case, we remind you again that we will always respect the deadlines established in clause 3.4. of this contract.

In the event that the customer contracts services to third parties, and these are in the process of execution at the time of activation of the order by Amedia Social, in any of the situations, Amedia Social is not responsible for a malfunction or failure to perform the service.

3.3.- Taxes

As informed in the second stipulation of the present terms and conditions of sale, the website https://en.amediasocial.com with the customer a distance contract, also called a contract concluded away from business premises.

The sales prices of the products displayed on the website will include the indirect taxes in force at the date of purchase. Any variation of these taxes will be applicable on the prices of the products sold by Amedia Social through its website https://en.amediasocial.com .

3.4. Duration of the contract / Term of performance of the service.

From the moment of the conclusion of the contract, that is to say, from the moment you place the “order”, Amedia Social undertakes to comply with the contract within the following deadlines:

Request for YouTube subscribers: the maximum contract fulfillment time will be 60 calendar days from the placement of the order.
Request for YouTube watch hours: the maximum contract fulfillment time will be 30 calendar days from the placement of the order.
The rest of the content offered by Amedia Social through the website https://en.amediasocial.com/ has 15 calendar days from the date the order is placed.

In any case, https://en.amediasocial.com/ undertakes to comply with the provisions of current regulations.

3.5. Discount Coupons

The owner of the website reserves the right to refuse any order for legitimate reasons, and in particular, in the event that the quantities of products purchased through the aforementioned coupons are abnormally high or uninhabitable for a customer.

Any reproduction, fraud, resale or any abusive use of the coupons is strictly prohibited, and Amedia Social reserves the right to take any legal action that may be appropriate for the legitimate defense of its interests.

The acquisition of products through the use of discount coupons does not limit the rights that the Customer acquires as a consumer and user, and therefore, all the clauses contained in these Terms and Conditions of Sale shall apply, with the exceptions made in this section.

Discount coupons cannot be combined with other promotions, coupons, discount vouchers unless expressly indicated in the product description.

Discount coupons may be nominative if so indicated on the coupon itself.

The final price of the product, once the discount coupon has been applied, will include the indirect taxes applicable to each product.

3.6. Affiliates.

The purpose of these Specific Conditions is to regulate the conditions under which the Affiliate participates in the Affiliate Program (hereinafter referred to as AP), as well as the manner in which this program is developed, regulating also the conditions and form of remuneration.

These Specific Conditions of Affiliation constitute, together with the Terms of Use and General Conditions of Amedia Social (hereinafter, ToS) published on our term & condition page. ,the Contractual Conditions that will govern the Affiliate’s relationship with Amedia Social , replacing all previous agreements, whether verbal or written, in relation to the object of the same.

In case of contradiction between these Specific Affiliate Terms and Conditions and the ToS, the provisions of the former shall prevail.

3.6.1. Registration in the Affiliate Program

The Affiliate Program is a system whereby the Affiliate receives a commission from Amedia Social for purchases, identified in clause 3.6.5.Sales commissions and not for others, made by users who access the Amedia Social Website through the Affiliate’s Website or by using the Affiliate’s Identifier (hereinafter ID) through other electronic services, such as social networks, instant messaging applications or email.

Incorporation to the Affiliate Program begins with the Affiliate’s request, by completing and submitting the form available on the Amedia Social Website

Once the form has been submitted, Amedia Social evaluates the suitability of the collaboration with the Affiliate and sends the Affiliate a response via e-mail. If this response is satisfactory, from that moment on, the Affiliate will be able to use the Affiliate Identifier that he/she will find in the Affiliate Program Management Panel.

Amedia Social may unilaterally reject the application for participation in the Affiliate Program if it determines that the applicant’s Web Site is not suitable, at the time the application is made by the applicant, to promote the content offered by Amedia Social through its Web Site.

3.6.2. Affiliate Program Specifications

Amedia Social makes available to the Affiliate personalized text links, as well as Creativities (banners in different formats) and complementary material about its products.

The Affiliate may use these resources, according to the terms described in these Specific Conditions, both on its Website and on other electronic services, such as social networks, instant messaging applications or e-mail, using its unique ID.

The material offered by Amedia Social may be modified, replaced or cancelled by Amedia Social when deemed appropriate.

Any editing or modification of such materials by the Affiliate is prohibited, unless previously expressly authorized in writing by Amedia Social .

3.6.3. Control of purchases made by affiliates

A referral is the user who visits the Amedia Social Website through the link shared by one of its Affiliates and makes a purchase of any of the products offered by Amedia Social at that time or within 15 days after such visit.

If prior to such visit the user had already made a purchase on the Amedia Social Website directly, it will not be considered a referral, as it will be previously identified in the system as a direct purchaser.

Likewise, if in the 15 days prior to the visit made through the links shared by the Affiliate the user accessed through the link of another of Amedia Social ‘s affiliates, he/she will be considered a referral of the first affiliate through which he/she accessed the website.

Purchases made by users from the Affiliate Web Site (referrals), as well as those from other authorized electronic services, through the use of the Affiliate ID, are identified and managed by software called “AffiliateWP”, developed by “AffiliateWP, LLC”, a company that has no corporate relationship with AmediaSocial and is therefore independent of the latter.

Users coming from the Affiliate’s Web Site are identified by such software by means of the parameter called “referrer”, so no alteration is required in the destination URLs hosted on Amedia Social ‘s Web Site when these are linked from the Affiliate’s Web Site.

For the identification of users coming from other electronic services such as social networks, instant messaging applications or email, when they have been referred by the Affiliate, it is necessary to build special URLs (personalized), as duly described in the Instructions section of the Affiliate Program Management Panel.

The use of cookies, which the system stores in the user’s browser, allows Amedia Social , through the AffiliateWP software, to know if a user originally referred by the Affiliate makes one or more purchases on Amedia Social within 15 days of the user visiting the website through the Affiliate’s recommendation, and these purchases are reflected in the Affiliate’s Management Panel.

In order for the visits and purchases made by the users referred by the Affiliate to be duly recorded in the system through the Affiliate WP software, the web browser or browser of said users must allow the storage of cookies by Amedia Social In any case, and in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance), in the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights and other applicable laws, the users/referrals have full freedom to accept or not the installation of the referred cookies on their equipment or device.

In none of the following cases, Amedia Social is obliged to pay the commission that would arise from the purchases made by the referred parties:

A. If, after a referral’s visit, the referral deletes these cookies, the Affiliate WP software will not be able to determine their origin and, therefore, will not be able to assign the corresponding sales commission to the Affiliate.

B. Likewise, if a user visits the Amedia Social website for the first time through the link of one of its affiliates but subsequently makes a purchase using another web browser, the system will not be able to determine that the original visit and the subsequent purchase belong to the same user nor, therefore, assign the corresponding commission per purchase to the Affiliate.

C. In addition, it may happen that the referred/user does not give his/her consent to the installation of the cookies necessary to track the sales made through the Web Site. https://en.amediasocial.com/through the link on the Affiliate’s Website or on the Affiliate’s social networks.

3.6.4. Management panel

The Management Panel through which the Affiliate can track the sales generated as a result of their collaboration is part of the Affiliate WP software and is hosted in a secure environment belonging to the Amedia Social website.

To access the Management Panel, the user must have a standard user account in Amedia Social .

To register this account, the user must provide at least a valid email address and a password, with which he/she will access the Management Panel.

3.6.5.Sales commissions

The commission to be received by the Affiliate for the purchases made by its referrals through the website https://en.amediasocial.com/ owned by Amedia Social will be up to 20% of the amount received by such referrals, including taxes . The Affiliate will receive a commission for each of the sales generated thanks to the links present on its Web Site, as well as for its recommendations on other services through the use of its unique ID.

Amedia Social reserves the right to modify the amounts of these commissions at any time, always respecting the duty of information to the Affiliate, who will be duly informed through the Amedia Social Web Site, as well as through the email address provided during registration in the Affiliate Program. In this case, the new commission amounts will be applied after such notice, never prior to it.

If the Referrer cancels the order placed through the Web Site https://en.amediasocial.com/ owned by Amedia Social in the days following the purchase of any of the products offered by Amedia Social, the commission will be subtracted from the Affiliate’s Management Panel.

3.6.5.1.Payment of commissions

The commissions generated by the Affiliate may be claimed by the Affiliate when they reach a total of 50 Euros (including taxes).

The Affiliate shall provide the corresponding invoice, which must meet the requirements of the applicable legislation. Only individuals and legal entities that meet the legal requirements to be able to invoice may be Affiliates.

Commission payments will be made between the 1st and 5th of each month, and will be paid through the PayPal Platform, whose commissions will be charged to the Affiliate.

The Subscriber shall consider the financial remuneration received as sufficient, equitable and in accordance with the law, unconditionally waiving the right to claim additional or higher sums from Amedia Social than those established as commissions in these Conditions.

3.6.6. Duration of the agreement

The present collaboration agreement and Specific Conditions come into force at the moment in which the user’s application to participate in the Affiliate Programme is accepted by Amedia Social and the user therefore becomes an Affiliate.

The duration of this collaboration agreement is indefinite. Either party may terminate the agreement at any time. It will be sufficient to express in writing and electronically by sending an email to contact@amediasocial.com the decision to cancel the agreement on a specified date.

Partner shall not make use of any Amedia Social promotional materials for purposes other than those set forth in these Terms and Conditions, unless prior written consent is obtained from Amedia Social Partner agrees not to use such materials in any manner that disparages or negatively represents Amedia Social.

3.6.7. Obligations and responsibilities of the parties

Without prejudice to the obligations established throughout these Conditions, Amedia Social shall provide all the information necessary for the Affiliate to recommend the products offered on its platform by means of text links and/or creativities both from its Website and from other electronic services, as described in these Conditions.

Amedia Social will monitor purchases made by users referred by the Affiliate through the Affiliate WP software developed by Affiliate WP, LLC.

Users who access the Amedia Social Web Page through the Affiliate’s links will be considered for all purposes customers of Amedia Social , which will be solely responsible for the products it offers and they acquire.

Amedia Social will determine the prices of the products sold on its platform with its own pricing policies. The Affiliate may not include pricing information or commercial policies applicable to Amedia Social products on its Website.

The Affiliate shall be solely and exclusively responsible for the development and maintenance of its Web Site, as well as for the contents there of. Amedia Social shall in no event be liable for any breach of the Affiliate’s responsibilities with respect to its Web Site in accordance with the obligations set forth in the following regulations:

Royal Legislative Decree 1/2007, of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (consumer and user regulations).
Royal Decree of August 22, 1885, publishing the Code of Commerce, with respect to distance selling (sales made outside a commercial establishment).
Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, better known as the Federal Law on Information and Transparency (LSSI or LSSICE) regarding the legal notice https://en.amediasocial.com/.
Law 37/1992, of December 28, 1992, on Value Added Tax with respect to the payment of V.A.T. (with respect to the payment of V.A.T).
DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 May 2019 on certain aspects of contracts for the supply of digital content and services (Text with EEA relevance).

3.6.8. Relationship between the affiliate and Amedia Social

You and Amedia Social are independent of each other, and nothing in these Terms shall create any identity, trademark, employment or legal relationship between the parties other than as set forth in this Agreement.

These Terms do not establish the creation of a partnership, business enterprise, agency, sales representation, or employment relationship between the parties. The Affiliate shall have no authority to make or accept any offers or make any representations on behalf of Amedia Social , and vice versa.

3.6.9. Additional review

If any section of these Specific Conditions is declared null and void or unenforceable, such section shall be deemed to be excluded from the Conditions, without implying the nullity of all its clauses.

In such a case, the parties shall make every effort to find an equivalent solution that is valid and duly reflects their intentions.

4.- CANCELLATION AND RETURN OF PRODUCTS

4.1.- Withdrawal

In accordance with the provisions of Article 103 paragraph a) and m) of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws (TRLGDCU), from the moment you complete the purchase process by clicking on the option “Place order“, paying the price through the payment gateway and receiving the corresponding payment confirmation, as we are dealing with a digital product/s or service, this starts to be provided from the moment of perfection of the contract, and therefore, you will not be able to exercise your right of withdrawal as it would happen with other types of products.

In any case, Amedia Social offers you the possibility that in case the contracted followers decrease, Amedia Social offers to refill the followers in the first 30 days from the moment of purchase, as a service guarantee.

What if the upload speed is lower than the contracted one, can I ask for a refund? In this case it is convenient to wait until the order is finished processing. The upload speed of followers may slow down due to the continuous updates of the platforms, however, the contracted service will still be processed, so you can not opt for a refund even if the speed is lower.

In any case, if the number of followers or service contracts is not met, in accordance with the provisions of art. 115, 115 bis, 115 ter, 115 quater and 117 of the TRLGDCU, we will proceed either to refund the price paid or to reduce it, informing in turn of the possibility of appropriate compensation in accordance with the provisions of art. 117 of that law, options that you can choose and inform us through appropriate communication, by sending an email to contact@amediasocial.com.

Also, to inform that acquiring similar services from other providers during the same period for the same accounts invalidates the guarantee of replacement or reimbursement of the services purchased At Amedia Social.

5.- PRODUCT WARRANTY

Since the contract for the supply of digital product/s or services is made in a single act, Amedia Social is responsible for any lack of conformity that exists at the time of delivery of the good or supply and that becomes apparent within a period of three years, in accordance with the provisions of art. 120.2 of the TRLGDCU.

The Customer, in order to exercise the right to warranty the product/s, must provide the appropriate documents (invoice, contact details, ID card, NIE, passport) requested by https://en.amediasocial.com/.

The Customer may reduce the price or terminate the contract.

The price reduction shall be proportional to the difference between the value that the product would have had at the time of delivery if it had been in conformity with the contract and the value that the product actually delivered had at the time of such delivery.
The contractual termination will imply the refund by https://en.amediasocial.com/ of the price paid, adopting as the same the price existing at the time of the communication of the exercise of the product warranty, provided that such price is not higher than the price paid at the time of purchase, and that will appear on the Customer’s invoice.

6.- MODIFICATION OF THESE TERMS AND CONDITIONS

The website https://en.amediasocial.com/ reserves the right to modify these terms and conditions of sale at any time and without notice. It is therefore important that the Customer reads them carefully at all times.

The invalidity of any of the stipulations contained in these terms and conditions shall not affect the validity of the contract, provided that they do not affect the central core of the contract for buying the product(s).

These terms and conditions of sale are available to Customers on the website https://en.amediasocial.com/ and must be accepted by the Customer in order to purchase product(s) from https://en.amediasocial.com/.

7. – LIMITATION OF LIABILITY

The liability of the website https://en.amediasocial.com/ shall be limited to the provisions of the applicable regulations on consumers and users, provided that the buyer holds such status, as well as the provisions of the regulations on the sale outside commercial establishment, without prejudice to other regulations applicable to the conclusion of this contract.

8.- APPLICABLE LAW AND JURISDICTION AND COMPETENCE

Amedia Social informs that there are complaint forms available to users and customers can send an email to contact@amediasocial.com indicating their names and surnames, the service or product purchased and stating the reasons for their complaint.

You can also go to the platform for the resolution of disputes for online purchases of the European Commission (Online Dispute Resolution “O.D.R.” by accessing the following link: https://cec.consumo.gob.es/CEC/web/home/index.htm. All this without prejudice to go to the Consumer Arbitration Board of its demarcation.

For the resolution of disputes or questions related to this website or the activities carried out therein, Spanish law shall apply, or the law of your country of origin if you are a consumer and user.

If you are a consumer/user, in relation to the competence of the Courts and Tribunals to resolve conflicts or discrepancies in the interpretation of these conditions, the provisions of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws shall apply. All this without prejudice to go to the Consumer Arbitration Board of its demarcation.

In the event that you are not a consumer/user (legal entity or natural person acting within the framework of its commercial activity), both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Tarragona (Spain).

The European Commission’s Online Dispute Resolution “O.D.R.” can be accessed through the following link: https://cec.consumo.gob.es/CEC/web/home/index.htm. All this without prejudice to go to the Consumer Arbitration Board of its demarcation.

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